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Hi. I'm Amy Radin. I dive into challenges and untangle complexity to find answers. By connecting data and customer insights to brand, offering, channel, experience, sales and marketing, I align the business model to execute the results you want for your business or new venture.
 

Insurance

In a recent New York Times story, New Gene Test Poses Threat to Insurers, reporter Gina Kolata describes how data transparency and availability are disrupting underwriting for long term care insurance. Kolata discusses how this product, challenged for years by inaccurate claims forecasting and sky-high pricing, faces further threat of adverse selection -- as a consequence of innovation. The article highlights challenges that have potential to impact other insurance lines as well....

The Founder and CEO of an early stage company that has just closed a solid seed round tells me that what has benefited his business most in the past year, and allowed him to pivot towards a promising future, can be expressed in one word: Focus. The CEO of a late-stage startup who spent over 100 days closing a recent round with an important new investor tells me how he was thoroughly...

Chances are you are presently or soon to be engaged in the annual planning cycle, taking stock of the year and anticipating your goals and targets for 2016. Annual planning feels anachronistic in a world where businesses survive only by operating at least at the speed of change, and where constant iteration is the order of the day. But annual planning does at least provide the opportunity to take stock and set...

In my last post I described the state of the life insurance industry including the pain points where insurtech entrants can poise for impact. The life insurance industry is suffering from a dying (literally) distribution model, complex products and a flawed purchase funnel. New entrants can transform the industry by bringing a clean-sheet approach to: * Putting the client at the center of the business Prioritizing the direct-to-client experience including simpler product and path-to-purchase ...

As an American and the de facto administrator of my family’s health insurance, I am reminded routinely of some of the complexities of the methods we employ to maximize health and pay for care in this country. Forces are driving individuals, providers, insurers and employers to change their approaches or suffer the consequences. InsurTech companies who take aim at the US health care industry by using software and data to improve efficiency...

In my last post, I provided categories within which to organize the innovation players within life insurance. Both startups and legacy businesses are pursuing solutions to industry pain points. Attention is being paid to distribution, product, client experience, speed, productivity, big data, compliance and other areas within the life category where inefficiency exists or where client needs are not met today. The very complexity of life insurance will be a deterrent, at...